Solutions

DSO Management Enhancement Group, Inc will perform the customer contact function for the domestic receivables at any company. We look to provide a proactive, systematic and customer service driven approach applied through the client's customer base.

• We seek to attain and exceed levels of DSO considered "best possible" or previously considered unattainable.
   

• Produce and maintain very high levels of cash flow performance, month after month as evidenced by reductions in DSO and percent past due.
   

• Immediate access to a resource that integrates best practices in cah flow acceleration and receivables management, specialized systems, experienced management and trained staff.
   

• Eliminate the need to manage the day-to-day customer contact and follow-up function.
   

• Increase the efficiency and effectiveness of the internal staff in resolvng deductions and proactively reducing their occurance.
   

• A fee for service based primarily on volume, better equating costs with business conditions. The remaining fee for service is performace based, assuring an intense focus on results reflecting mutually beneficial goals.
   

• No long term commitment or employment risks.

• All communications with customers will be meade under the "Client's name", as we identify ourselves as representatives from the Receivables Department.
   

• DSO Management Enhancement Group utilizes a professional, customer service based approach in all communications with customers.
   

• This is a turnkey program. We will plan, staff and manage the entire program. This is a systematic, customer service driven, phone-based process using best practices in receivables management and our customized software program.
   

• Our experience in the project start-up process allows for minimal initial disruption and rapid results.
   

• Because we recognize the relationship between receivables performance and resolving customer disputes with pricing, delivery, technical issues, etc., our customer service based approac focuses on rapid identification and resoluton of disputes that slow payment. We systematically route key information required to resolve these issues to the person or departments that can ac upon it.
   

• Our monthly reporting is designed to inform our clients as to the status of the receivables at a level that exceeds their current reporting mechanism.
   

• The speed and value of the results will exceed any traditional options. We strive for significant tangible results on a very accelerated time line. Our clients quickly reach a high level of comfort and satisfaction in knowing cash flow from receivables will be optimized on an ongoing basis.